Meet the Experts Behind Precision Manufacturers Insurance Services
President and Founder
Michael is the founder and President of PMIS. As the company’s visionary leader, he remains committed to a single goal: providing specialized services to manufacturers and their employees. Over the years, he has built a team with an in-depth understanding of the unique insurance requirements manufacturers face and the expertise required to resolve their issues.
Michael believes the days of the “Generalist Insurance Broker” are over and attributes PMIS’ substantial growth to its singular focus on serving only one market sector — manufacturing. This is consistent with PMIS’ simple mission statement: “We protect the future of manufacturers!”
Before entering into the insurance industry, Michael was the owner of two different metal manufacturing companies, specializing in building automation systems and modular clean rooms for the semiconductor and pharmaceutical industries, respectively. Michael has leased and tooled several plant facilities, employed over 100 shop workers, directed staff engineers and led business development for multiple companies. Prior to forming PMIS, Michael served as the precision manufacturing practice leader for one of the largest national brokerage firms in the US.
Michael holds a B.S. in Mechanical Engineering and an M.B.A. in Marketing Management. Known for his generous volunteer activities with nonprofits, Michael is an advocate of women and children, and also a mentor of young men at multiple boys’ homes. Michael has served on numerous boards, including the Los Angeles chapter of National Tooling and Machining Association (LA/NTMA), Lions Club International and San Gabriel Christian School, in addition to his role as a trustee for the Citrus Valley Health Foundation.
In addition to work and his philanthropy, Michael enjoys spending time with his family. You can often find him getting away for a weekend at his cabin in the Eastern Sierras, 4-wheeling in his Jeep, or going fishing and trap shooting.
Executive Vice President, Commercial Insurance Division
Jonathan provides operations leadership for product, pricing and risk management that aligns with PMIS’ strategy as a niche broker for precision manufacturers. He serves as a consultant to PMIS clients, advising them on risk-management issues and building insurance programs that protect their futures should they ever experience a major loss.
Jonathan previously worked for the global risk management casualty department of Marsh, Inc., the largest insurance brokerage in the world, where he served Fortune 500 clients. He left the firm to join his father, Michael Dochterman, and found PMIS. The launch of the company fulfilled their dream of building a family legacy insurance brokerage firm.
Jonathan received his B.A. in Economics from the University of California, San Diego. He serves on the Board of the Los Angeles Chapter of National Tooling and Machining Association (LA/NTMA). Jonathan currently resides in Aliso Viejo with his wife Ashley, his son, Ashton, and his daughter, Hailey. He enjoys spending time outdoors, going off-roading, hiking, shooting, surfing, and training for Spartan races.
Steve Keyzers, SPHR, SHRM-SCP, MSHRM
Vice President, Human Resource Services Division
Steve oversees PMIS’s HR services division, where he advises clients on HR and labor-related matters. In addition to recommending customized tools for management, he specializes in setting up HR infrastructure and implementing best practices that improve employee productivity, reduce labor costs and increase profitability. His mission is to protect clients and reduce their liability in this highly litigious environment.
Steve has over 30 years of experience in creative, results-oriented, human resource management for several companies in Orange County, including 20 years working with Fortune 200 companies and more than a decade as a consultant. His dedication to meeting his clients’ needs fits perfectly with PMIS’ commitment to outstanding customer service.
After receiving a B.A. in Business Administration from California State University at Fullerton, Steve went on to earn an M.S. in Human Resources Management from Chapman University in Orange. He was also a founding member of the Pacific Coast Manufacturers Association, a 501(c)(3) dedicated to developing the future generation of skilled machinists.
Steve does volunteer work with Giving Children Hope, a community nonprofit that helps provide essential resources for partners that serve vulnerable children and families. In his free time, he enjoys fishing and collecting vintage baseball cards.
Director, Employee Benefits Division
With nearly 20 years of experience in employee benefits, Lisa’s service-oriented expertise and technical knowledge is materialized in her strategic benefit solutions which are tailored to each client’s individual needs. Her tenure in the industry also provides a valuable network amongst our carrier partners, which provide significant advantages to our clients during renewal and marketing negotiations, as well as claim and care advocacy.
Her passion for high touch service is the focal point of her professional objective. We welcome her desire to leverage her connections and knowledge to curate additional business opportunities and foster expansion.
As a mentor and a strong advocate for mental health, she also strives to help others in a way that propels them towards reaching goals. Her greatest desire for all is to practice a life that serves others and fulfills the soul.
When Lisa is not working, she is most often spending time with her husband and two sons. She enjoys taking family trips, exploring the outdoors, off-roading on the Piute Trails, camping and fishing in Fish Lake National Forrest and playing cards and most any friendly games with her family.
Area Vice President
Matt has been working in the insurance industry since 2009, when he was recruited by his brother, a partner in a successful insurance firm in Woodland Hills, Ca. Here he was mentored as a producer, and learned how to best utilize his competitive nature and drive to deliver strong results to his clients and prospects. “I have always enjoyed working with a team which is focused on delivering great results for our clients, and committed to improving our regional community.” Matt is a hands-on broker, always available to his clients. Engaged in far more than just risk management, he strives to be a supportive presence for his clients, and a positive influence within their business culture.
Born in Thousand Oaks, Ca, and later moving to Ojai, he played football for the Nordhoff Rangers. Matt then played rugby for Franciscan University & The Ohio State University select side club teams, where he earned a BS in Mental Health/Psychology. Upon graduation, Matt married his college sweetheart, Jennifer, and they moved back to California. He resides in Camarillo, Ca, with his wife and five children. He continues his passion for sports through his involvement in youth baseball, exercise, and is active in his local church.
Employee Benefits Consultant
Melissa leads the Ventura County Branch Employee Benefits Department and brings exciting new and exclusive programs not typically available through other brokers. With nearly 15 years of experience in Employee Benefits, combined with her creative abilities, Melissa brings a unique advantage to her clients and colleagues.
Having earned her Associate of Arts degree at Ventura College and her Bachelor of Arts degree from the University of California at Santa Barbara, Melissa is known for her outstanding ability to comprehend and communicate even the most complex benefit designs. Clients find her instructions and advice indispensable, while her focus, perseverance and tenacity are highly respected by her clients and colleagues alike.
Melissa currently holds a Corporate Wellness Certification as well as a Health Care Reform Specialist Certification. Melissa is passionate about spreading the message about Corporate Wellness plans and strategies. Her track record proves that she is truly an expert in this niche market of Corporate Wellness Planning.
As a Producer for the commercial insurance division, Thomas helps PMIS clients find the best manufacturing-specific insurance programs. In addition to addressing customer questions and concerns, he consults with them on market trends, new insurance products, risk management and more.
Thomas holds a B.S. in Marketing from Azusa Pacific University and did an internship at PMIS before joining the team. One of his favorite parts of the job is learning about his clients, uncovering the stories of how the company started and what they are currently achieving.
Outside of work, Thomas volunteers at his church. He also plays on a fast-pitch baseball team. He enjoys traveling with his wife, scuba diving, and discovering unique restaurants.
Marc joined PMIS in 2014 bringing with him extensive experience in disaster recovery planning. With a background in IT, he specializes in business continuity design and implementation. He is passionate about developing strategies with business owners that help prepare and protect, by first taking steps to avoid a potential loss, and secondly having a tenacious plan in place to keep the business healthy and profitable even in the face of a catastrophic event.
As a producer in the Commercial Insurance Division, Marc uses his unique understanding of a niche market to help business owners protect their assets and prepare for the worst.
In his personal life, Marc is an experienced traveler and outdoorsman. He enjoys hiking, fishing, shooting and living a healthy lifestyle. A huge hockey fan, you may find him in Orange County watching his team, the Anaheim Ducks.
Lee Neault, CISR
As PMIS’ account manager for the property and casualty division, Lee ensures that his clients’ needs are met on a day-to- day basis. His responsibilities include making sure that each client is properly protected and obtaining fast, accurate answers to questions and concerns.
Lee has worked in commercial insurance since 1997. With his wealth of experience and ongoing continuing education, he has a vast knowledge of the insurance plans available for manufacturers, how they work, and the limits of their coverage.
Lee previously worked with PMIS’ President, Michael Dochterman, at one of the largest national brokerage firms in the US, and played a key role in helping Michael and his son, Jonathan, launch the company.
As a married man, father of five, and grandfather, Lee appreciates the family-oriented work environment of PMIS, but his favorite part of the job is the satisfaction he gets from helping his clients and nurturing these professional relationships.
When he’s not at work, you can often find Lee working around the house. He enjoys cooking and gardening, as well as taking the occasional day trip with his family.
Brigitte Vergon, CISR
As an account manager for PMIS, Brigitte’s responsibility to help our clients with whatever insurance- and claims-related questions or concerns they might have on a daily basis. She works with each client to obtain timely answers and solutions, and helps maintain a strong working relationship.
Brigitte has worked in commercial insurance since 1999, giving her a wealth of knowledge and insights into the industry. That and her strong drive to provide exceptional service make her the ideal resource for PMIS’; clients. She admires PMIS for its commitment to providing world-class insurance services for precision manufacturers, and helping those businesses continue to grow and thrive.
Brigitte hails from southern France and studied at the Lycée Charles Peguy in Marseille. In her free time, she loves to travel and explore different cultures.
As a seasoned licensed insurance specialist, Raquel has a passion for meeting the particular insurance needs of her clients with dedicated hands-on day-to-day service. She works closely with the Employee Benefits sales and marketing teams to provide clients with benefit plan recommendations, and to help implement optimal renewal strategies to fit evolving client needs.
With nearly 14 years of experience at leading brokerage firms, Raquel is focused on exceeding client expectations while achieving business objectives for both the brokerage and its clients. She joins a talented group of professional at the Santa Ana office.
Raquel is an LA native who spent most of her adult life in Palm Desert, located in the Coachella Valley. She is now back in LA and serving the Greater Los Angeles Area, including Orange County. She loves spending her free time with her husband and two children and enjoys giving back to her local community and church.
Debbie Myers, WCCA
Workers’ Compensation Claims Manager
Debbie has been an important addition to the PMIS team, as she aggressively manages our clients’ workers compensation claims thereby mitigating the impact to their ExMod. She is certified in Workers’ Compensation Claims Administration, (WCCA designation), and has over 13 years’ experience as a certified workers’ comp claims analyst.
At PMIS, Debbie’s duties include communicating directly with claims adjusters to ensure consistent progress on every claim, acting as a liaison between claims adjusters and our clients, and most importantly serving as our clients’ advocate in the complex world of California’s workers comp system. Debbie helps our clients understand their rights and options when closing claims and keeps an eye on reserves to make sure claims are closed quickly and efficiently.
Debbie Myers is recognized as having the highest level of achievement as a Workers’ Compensation Claims Analyst. Her dedication, knowledge and tenaciousness to defend employer rights have earned her great respect in the industry. Debbie is simply the best in the business!
Interestingly, before Debbie became an expert in Claims Administration, she trained in Martial Arts for 23 years and has a 3rd degree black belt. She also taught martial arts and women’s self-defense classes, and ran the business of the school. It is evident that she puts her heart and soul into her endeavors.
Director of Operations
Jaqueline provides operations and systems support to the PMIS team. She works with the customer support team to help ensure that all clients get the best service possible. She helped develop Standard Operating Procedures and has become the go-to for various system questions. Jaqueline helps out with anything she can, from processing client requests to helping train employees on new systems.
Jaqueline received her M.A. in Digital Teaching and Learning from Azusa Pacific University and her B.A. in Liberal Studies from Cal State San Bernardino. She has worked on and off for PMIS through college and teaching. Jaqueline loves that she gets to help people every day. From her coworkers to clients, she always feels best when she has done something to make someone’s day better.
Jaqueline currently resides in Mission Viejo with her husband Jacob. They enjoy going to Disneyland and spending time with family and friends. Jaqueline is an avid reader and is slowly building a library to be envied.
Cindy’s role at PMIS is accounting, reporting and financial analysis, which includes day to day insurance accounting functions. She also provides support to the sales and marketing team, which enables them to give excellent service to their customers.
Cindy has spent the last 40 years working in the Insurance Industry and her experience includes customer service, insurance sales, office management, operations and accounting. Prior to joining PMIS, she worked for a large National Insurance Brokerage.
When time permits, she loves volunteering her time for the elderly. With her church group, Cindy visits convalescent homes and chats with elderly residents that have very few or no visitors. The folks enjoy the talks, and Cindy loves hearing their stories. Her favorite pastime is spending time with family, especially her two Grandsons, Brady and Ryan.